E-commerce Operation

RESPONSIBILITIES:

• Receive and process orders from the system.
• Manage the online store; update product information; monitor inventory and stock levels.
• Resolve issues related to orders and customers (order placement, delivery, product quality, complaints about defects, errors, return/exchange requests, etc.).
• Collaborate with and support the team in completing tasks when required.
• Report work status and sales data periodically as requested by management.
• Support the creation and resolution of issues related to the shop's account(s).

REQUIREMENTS:

• University graduate.
• Quick, sharp thinking, and a fast learner.
• Proficient in office software (Excel, Google Sheets, etc.).
• Good work attitude, responsible, and willing to work overtime (with allowance) when requested by the team lead.
• No experience required — full training will be provided.

BENEFITS:

Direct:

• Salary: Negotiable;
• 13th-month salary + seniority bonus;
• Social insurance in accordance with labor laws;
• Annual salary review (once a year);
• Special allowances: client meeting allowance, housing allowance, etc.

Indirect:

• Equipment support: company laptop provided during working hours;
• Paid annual leave and birthday leave;
• Annual company trip;
• Annual health check-up;
• Birthday gifts, Tet gifts, holiday gifts, wedding gifts;
• Free tea and coffee at the office;
• Office located in the city center;

WORKING HOURS:

• Morning: 8:00 AM – 12:00 PM | Afternoon: 1:30 PM – 5:30 PM
• From Monday to Friday and 1–2 working Saturdays per month.

WORKPLACE:
Office: 167 Tran Nao Street, An Khanh Ward, Thu Duc City.